Tuesday, October 13th from 14:00 – 14:50
Dan Robinson
Public Safety Sales Director
NICE Systems
“A Tale of Two Counties: PSAP Efficiency Tips You Can Take to the Bank”
PSAPs handle thousands of reproduction requests each year and such requests are on the rise. While voice recordings are vital to investigations and prosecutions – increasingly, other forms of multimedia, such as text and video, are finding their way into the chain of evidence too. This presentation will show how two progressive County PSAPs – Thurston Co (Olympia, WA) and Monterey Co (CA) – are gearing up for the multimedia challenges of Next Generation 9-1-1, while employing new technology and processes to improve efficiency by as much as 75%, handling more reproduction requests in less time.
Speaker Bio
Dan Robinson has a distinguished career in public safety spanning three decades. He began his career as a dispatcher and police officer in MI and worked his way up the ranks to serve as the Chief of Police for the Lincoln (MI) Charter Township Police Dept, a position he held for 13 years. After retiring in 2000, he served as the Law Enforcement Coordinator/Regional Program Mgr for the National Highway Traffic Safety Administration in Atlanta, GA. Prior to joining NICE, he was the District Sales Mgr for Kustom Signals, Inc. He earned his Bachelor’s Degree in Criminal Justice from Seina Heights University in Adrian, MI.
Gulf Coast 9-1-1
Conference Sponsors
911 Consult, Inc
