BALDWIN COUNTY E-9-1-1

Robertsdale, Alabama

 

 

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SEPT. 11, 2001
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Severe Weather And Information Hotline For Baldwin Co. ph#: (251) 947-1150

 

 

-- INFORMATION --

 

Baldwin County 9-1-1 began operations May 15, 1988. Staffing at the time was 13 personnel, including 12 telecommunicators, (6 full and 6 part-time) and an operations manager. 

Our current staff consists of 28,  

bulletDirector
bullet Administrative Assistant
bullet4 Shift Supervisors
bullet4 Full-time Telecommunicator II positions
bullet8 Full-time Telecommunicator I positions
bullet1 Part-time Telecommunicator I position
bullet1 Addressing Supervisor
bullet2 Addressing Clerks
bullet GIS Database Coordinator
bulletGIS Clerk
bullet Network Administrator
bullet Network Administrator Assistant
bullet Public Education & Training Coordinator
bulletOperations Technician

Our center is responsible for creating and maintaining all addresses outside the various municipalities in the county.

 

EQUIPMENT USED

bulletTel Control, Inc. (TCI) Advanced ANI/ALI Control System.
bullet Geo911 Computer Aided Dispatch (CAD)
bullet Norstar Telephone Equipment
bullet Motorola Centracom  Elite Radio Consoles. 
bullet Dictaphone Freedom System. 
bullet Reverse 911 System
bullet Spectracom Netclock System. 
bullet2 Generators, one producing 150 kW and the other 20 kW.

DISPATCHING

  Fire Departments:


We dispatch 33 of the 37 total fire jurisdictions in the county, with 25 of these departments also responding to EMS calls.



 
Ambulance Services:


We dispatch MEDSTAR EMERGENCY MEDICAL SERVICES  
& NORTH BALDWIN
EMERGENCY MEDICAL SERVICES.

 

  Police:


We do not directly dispatch any calls for Law Enforcement response. Calls for all police agencies continue to be transferred to their respective jurisdictions.

 

FREQUENCIES UTILIZED

We currently use 19 different UHF and VHF frequencies with several repeater sites. We also have a phone patch/radio channel.

 

OUR STAFF

All of Baldwin 9-1-1's full time and part time telecommunicators are, at a minimum, EMD and APCO certified. As an added bonus, most of our employees are Emergency Medical Technicians, ranging in experience from Basic to Paramedic. Some employees also serve as members of volunteer fire departments in the county.

 

OUR FACILITY

Our center is, we feel, the best in Alabama and strives to be the best in the nation. The center consists of approximately 3960 square feet and was built in 1987 by E.J. Builders of Foley at a cost of $314,000. We have 4 console positions, with the capability of expanding to 8 positions. Our building was designed to withstand winds of 175 MPH, equivalent to a category 5 hurricane. We are self-sufficient in the event that power and water service is lost. We have 1 primary generator as well as a smaller generator, in the event that the primary generator fails. Supplying these generators is a 1000 gallon underground diesel tank. If water supply is lost there is a well with pump on site. We have also added a 5,000 square foot addition to the building in 2000 for administrative and training purposes.

 

OUR SERVICE AREA

Per the US Census Bureau, Baldwin County's current population is estimated at 135,820 full-time residents. However, during the summer months that number increases dramatically with the influx of tourists. Baldwin County has been touted as the largest county east of the Mississippi River, consisting of 1241 square miles. Our climate offers an average of 58.79" of rainfall yearly, with a mean temperature of 68.6 degrees.

If you would like to schedule a tour of the facility for your classroom, civic group or

other organization, please contact

David Kleinatland, our Public Education & Training Coordinator, 

at one of the following numbers:

North Baldwin: (251) 937-7941
Eastern Shore: (251) 928-5928
South Baldwin: (251) 947-3911

 

Center Contacts

North Baldwin: (251) 937-7941
Eastern Shore: (251) 928-5928
South Baldwin: (251) 947-3911

ADMIN FAX: (251) 947-2740
DISPATCH FAX: (251) 947-6997

Director: Chris Heger

Web design: Chuck McKinley

 

 RADIO TOWER SPACE AVAILABLE 

Alabama Gulf Coast Region

Three Sites Available

Contact us for more information!

 

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