Welcome to Baldwin County 9-1-1

Welcome to Baldwin County Alabama 9-1-1. We are proud to serve the 182,000+ residents and thousands of visitors per year to our county. Baldwin County is about 1,596 square miles - one of the largest counties east of the Mississippi river and is located on the Gulf Coast of Alabama, east of Mobile Bay.

9-1-1 Statistics

Total 9-1-1 Calls 178,454
Hang up / Prank Calls 6,740
Fire Incidents 15,732
Medical Incidents 18,594
Law Enforcement Incidents 18,188

9-1-1 Surcharge - $1.86

During the 2012 legislative session, a new Statewide 9-1-1 Board was created and tasked with determining a statewide rate to fund all local 9-1-1 districts throughout the state. Baldwin County 9-1-1 Director, Chris Heger was one of 13 individuals appointed by Governor Bentley to serve a 4 year term on this board.

As of October 1, 2018 the monthly 9-1-1 surcharge is $1.86

9-1-1 Facts

  • America’s very first 911 call was made in Haleyville, Alabama in 1968.
  • More than 30% of all U. S. households have canceled their wireline service and rely on their wireless phone as their primary telephone service.
  • An estimated 240 million 911 calls are made in the U.S. each year.

Baldwin County 9-1-1 - On the Alert

Register your phone or phones and your address to receive emergency messages from Baldwin County 9-1-1 using the Self Registration Portal.

​The Emergency Notification System is meant to be an additional measure of notification during emergency situations to enhance the dissemination of information to the residents of Baldwin County. While the Emergency Notification System is considered effective and efficient, if you believe you are in danger, you should not wait for or rely exclusively on an Emergency Notification by telephone for directives, but immediately take all necessary precautions. If you are directed by emergency personnel, you should follow their directions immediately